1. Define Who You Actually Want to Work WithMost detailers start by saying yes to every customer and every job. While that builds experience, it also leads to burnout. Not every job is worth your time, and not every customer is your ideal fit.
The detailers who grow, and stick with it, start getting selective.They narrow their focus to:- Certain types of cars (daily drivers, luxury, off-road, vintage)
- Certain types of clients (enthusiasts, dealers, families, working professionals)
- Certain services (ceramic coating, express interior cleaning, maintenance packages)
Why this works: You start getting known for something. When people talk about “that guy who always makes black cars shine like glass,” that guy starts getting referrals that actually stick.
I know some detailers with big dreams followed up by big talk. What’s missing is the plan, the action, and most importantly, the business. The ones who find success? They do the work consistently, and they reflect weekly. They keep a notepad or a journal and use it to check in with themselves. They turn those notes into better decisions.
The ones who fail? They bounce around, hoping, winging it, telling themselves they’re doing their best, when in reality they’re stuck in place, locked in by their own excuses.
If you’re stuck, you always have another path. If you want to chat, reach out to our experts at My Drive,
here.
Action Steps:List your three favorite jobs in the past month.- What did they have in common?
- Now define a customer profile based on that.
- Start tailoring your services and marketing toward that person.